SMRT’s Thomson-East Coast Line (TEL)

Thomson-East Coast Line – Woodlands Station

Image by DreamsTime.com

 

In Singapore, travelling via public transport, either by bus or train is the de facto. This means that occasionally, there will be a surge of human traffic demand and the existing supply of public transport are unable to keep up with the masses, hence, a sixth line in Singapore’s MRT network, the Thomson-East Coast Line (TEL) was first introduced by the Land Transport Authority (LTA) in August 2014, meant to relieve crowding on the East-West and North-South Lines.

 

ST Engineering has been heavily involved with the integration of the various systems as required and one of the systems that ST Engineering was tasked to include was Hearing Enhancement System (HES), hence, they have reached out to The Listening Lab to provide assistance with the implementation of HES at the Paid and Unpaid side of the Passenger Service Counters (PSC) in every station. Although the required HES solution were only counter systems, it proved to be a daunting challenge to The Listening Lab in the initial stages since the construction of the PSCs comprises of metals.

 

When metals are being introduced in close proximity to an induction loop, it has a significant impact and would mean that the amount of power required would be greater, resulting in an upgrade to a more powerful loop driver or amplifier. The effect, also known as Metal Loss, metal has towards induction loops is that it would re-radiate an opposing magnetic field and cancelling out some of the loop signal generated by the induction loop, resulting in weakening of the Field Strength and loss of high frequencies that results in a dull or muffled sound. Severity of Metal Loss is affected by how conductive the metal is and how close it is to the loop.

 

The default method of a counter loop installation would be to mount it directly onto the vertical surface of the counter which happens to be the same for all TEL Stations. Since the counter loop will be directly mounted onto a metal surface and being aware of the adverse effects on Metal Loss, The Listening Lab initiated to conduct a Metal Loss Test to evaluate the severity and make the necessary changes to ensure that it would be able to comply to the IEC 60118-4 Standard. As expected, the metal loss test results showed that the performance of the signal generated by an Ampetronic CLD1 counter loop driver is insufficient to comply to the Standard mentioned earlier and eventually leading to the decision to upgrade to a more powerful Ampetronic C5-1N loop driver and also changing the size of the induction loop to overcome the Metal Loss. ST Engineering, accompanied with The Land Transport Authority (LTA), were present at TE6 Mayflower Station to witness the demonstration of the C5-1N Loop Driver which overcame the Metal Loss that was profound.

 

Default method of mounting a counter loop

 

With the seal of approval from LTA, The Listening Lab proceeded to supply and implement counter loops for all thirty-one TEL Stations in multiple phases starting from TEL1, consists of two Stations (Woodlands North & Woodlands Station), TEL2 consisting six stations (Woodlands South to Caldecott Station), TEL3 consisting of thirteen stations (Mount Pleasant to Gardens By The Bay Station), TEL4 consisting of eight stations (Founders’ Memorial to Bayshore Station) and TEL5 (Bedok South & Sungei Bedok Station).

 

Since TEL opens up in multiple phases, prior to the official opening to the general public, LTA and ST Engineering have reached out to multiple organisations where people with accessibility needs like the blind, wheelchair-bound individuals, and the Hearing Impaired from the Singapore Association of the Deaf (SADeaf), to experience first-hand and verify that the available accessibility features found in TEL stations are functioning well for others like themselves. The Listening Lab gave their support to ST Engineering for the demonstration and clarified some queries that the Hearing-Impaired participants had all while having a staff from the Building and Construction Authority (BCA) present to witness and gather feedback from the participants with accessibility needs.

 

Staff from The Listening Lab introducing and sharing of
Hearing Enhancement System at TEL3’s Marina Bay Station

 

The Founder of The Listening Lab assisting a Hearing Aid
user from SADeaf at TEL4’s Marine Parade demonstration

 

To summarise, all TEL Stations from Woodlands North to Bayshore Station have Hearing Enhancement Systems installed at the Paid and Unpaid Passenger Service Counters. Hearing Aid and Cochlear Implant users with their Telecoil components enabled, are able to take advantage of these available Hearing Enhancement Systems to communicate better and efficiently with the staff from SMRT whenever required. However, for those who have issues turning on their Telecoil mode, please refer back to your respective audiologists for assistance.

 

InfraRed Systems & TalkPerfect Intercom Integration in The Embassy of Ireland

 

Since the year 2000, Ireland has opened a resident embassy in Singapore and for a period of 24 years, it has been located in Liat Towers and in 2024, the Embassy of Ireland in Singapore has relocated to a new location at 18 Cross Street.

 

For the preparation works of their new office, the Embassy has reached out to Spectrum Audio Visual, with the task to implement the required Audio-Visual integration Systems and a part of the requirement includes Hearing Enhancement System. Spectrum reached out to The Listening Lab to help with the implementation of Counter Loop Systems in the Embassy’s Reception Counter and Interview Room and also InfraRed (IR) Systems for their Meeting Rooms.

 

InfraRed (IR) Hearing Enhancement solutions uses InfraRed light to transmit sounds. A transmitter converts sound into a light signal and beams it to a receiver that is worn by a listener in which it decodes the IR signal back to sound for listening.

 

Hearing aid or cochlear implant users are able to enjoy the benefits of an IR system by utilizing an external neckloop, connected to a receiver, to convert the signal into magnetic field which will be picked up by the telecoil component in their Hearing Aids or Cochlear Implants.

 

Unlike induction loop or FM Systems, IR Systems uses line-of-sight as a reference point, furthermore, IR signals cannot pass through walls, making it particularly effective in courtrooms or secure meeting rooms where confidentiality is key. However, the downside to an IR System is that it is not effective in environments where there are too many competing light sources such as the outdoors or strongly lit rooms.

 

Since the Embassy has Meeting Rooms, sensitive information will most likely be discussed and any leak that can be heard outside of the rooms will be a breach in privacy. Hence, this is where the IR System solution works best to ensure that conversations held in the rooms, stays within the four walls.

 

Last but not least, the Counter Induction Loops installed at the Reception Counter and Interview Room are seamlessly integrated with Ampetronic’s TalkPerfect Intercom Systems comprising of a client-side glass-mount microphone that has a directional pickup feature which reduces background noise and increases the gain before feedback and also a Combi Mic/Speaker for the Embassy staff.

 

The Combi Mic/Speaker eliminates the inconvenience of having to use 2 separate mics, one for the Intercom System and the other for the Induction Loop System. On top of that, this reduces the footprint of having a separate speaker, giving a more appealing set up. The Combi Mic/Speaker will serve both the speaker on the client’s side as well as the Counter Induction Loop.

 

This solution was brought to light as the Reception Counter and the Interview Room, where the Embassy’s staff and the client will be, are separated by a thick glass panel and normal communication would be deemed ineffective.

 

Counter Induction Loop integrated with TalkPerfect Intercom System

 

Hearing Aid or Cochlear Implant users that have the Telecoil component pre-installed can benefit from the IR System by activating their Telecoil Function and wearing a Neckloop, connected to an IR Receiver. While at the Reception Counter and Interview Room, they may do the same, less the Neckloop and IR Receiver.

 

Esplanade Theatres

Featured Project

Esplanade in Singapore

Image by Condé Nast Traveler

 

Since its inauguration in 2002, Esplanade Theatres on the Bay has captivated audiences with its distinctive twin shells, earning the moniker “The Durian” among locals. More than just a venue for performances, Esplanade embodies the spirit of creativity, innovation, and inclusivity, offering a diverse array of world-class productions and immersive experience for all.

 

From now to October 2025, Esplanade Theatres are undergoing upgrading works in phases, for their performance venues. One of the key components that Esplanade Theatres are looking to upgrade are their existing Infra-Red (IR) Systems catered for patrons who have hearing impairment. With that, Esplanade Theatres got in touch with the Top AV System Integrator in Southeast Asia, Electronics & Engineering Pte Ltd who introduced The Listening Lab to be part of the upgrading works to upgrade Esplanade Theatre’s existing IR System by proposing an FM System that is more robust.

 

Esplanade Theatre
Esplanade Theatre

 

Esplanade Theatres’ AV Team had requested a demonstration of the FM System as a proof of concept and to witness and experience the performance of the proposed solution. Upon arrival to Esplanade Theatres, the AV Team was greeted by a pocket-sized Transmitter and the immediate response was a mix of skepticism and amazement. Nevertheless, the curiosity to push the FM System to its limit, the AV Team has decided to put it the FM System to the test by having it set up in their largest performance venue space, The Theatre – modelled on traditional horseshoe-shaped performance arenas, it is capable of housing 1948 audiences. Needless to say, the FM System proved its capabilities and this pathed a way leading to a real-life test and further evaluation with a live performance and audience.

 

Coincidentally, there was an Opera performance that was scheduled a month away from the day that the demonstration was carried out, and this was the perfect event to showcase the performance of the FM System. A group of existing Hearing Aid users who already have their Telecoil component enabled, consisting of users from a mixed demographic of age groups have been reached out and were offered to be part of the audience to enjoy the show while utilizing the FM System and provide their feedbacks of their experience at the end of the performance.

 

On the actual day of the Opera Performance, Hearing Aid users with the Telecoil component and function enabled were issued a set of FM Receiver, consisting of a Neckloop, to be worn around their neck, connected to a receiver that has already been paired to the transmitter and connected to the Line Audio from the venue’s audio system. Audiences who were issued with the FM Receiver had to set their Hearing Aids to the Telecoil Setting and communication between the Hearing Aids with the Neckloop is via magnetic field which is picked up by the Telecoil and converted to audio.

 

To top it off, during the 20-minute Intermission period and at the end of the performance, the staff from The Listening Lab had met with the participants and learnt that they were seated at different locations of the Theatre and all of them gave feedbacks that the opera performance has been enjoyable and importantly, the audio received from the FM Transceiver to the Receiver and to their Hearing Aids have been nothing but crisp and clear, giving confidence to Esplanade Theatres that this FM System meets and fulfil their requirements.

 

Dennis Hearing Aid Participant

Dennis with the Staff from The Listening Lab

“The performance so far has been amazing and thanks to the T-coil and the FM System, it further enhanced my experience!” – Dennis, Hearing Aid participant

 

Since then, Esplanade Theatres has started implementing the tried-and-tested FM System, starting with the newly upgraded 245-seater Recital Studio and more venues to come by October 2025.

 

 

Al-Amin Mosque

Featured Project

Photo by TheSmartLocal Singapore

 

Built in 1991, taking inspiration from Sumatran Minang Architecture, Al-Amin Mosque stands as a testament to the vibrant Muslim community thriving within the city-state's multicultural tapestry. This architectural gem, located in the bustling Telok Blangah district, not only serves as a place of worship but also acts as a cultural hub, fostering unity and understanding among its diverse congregation.

 

Beyond its architectural splendor, Al-Amin Mosque plays a pivotal role in the social fabric of Singapore. It serves as a gathering place for Muslims of various backgrounds, providing a sense of belonging and community in a rapidly changing world. The mosque offers a wide range of services and activities, including daily prayers, religious classes, and charitable initiatives, catering to the diverse needs of its members.

 

Moreover, Al-Amin Mosque actively engages with the wider community, promoting interfaith dialogue and collaboration. Through outreach programs, open houses, and cultural events, it seeks to bridge cultural divides and foster mutual respect and understanding among people of different faiths.

 

In recent years, Al-Amin Mosque has embraced technology to enhance its outreach efforts and improve accessibility for worshippers. From live streaming sermons to mobile apps offering prayer timings and religious resources, the mosque continues to evolve with the times while staying true to its core mission of serving the spiritual and social needs of the community.

 

As Singapore continues to grow and evolve, Al-Amin Mosque remains a steadfast symbol of faith, unity, and inclusivity. It stands as a testament to the rich diversity and harmony that define the Singaporean identity, inspiring generations to come to embrace the values of tolerance, compassion, and mutual respect.

 

The Listening Lab is proud to have contributed to the mosque’s upgrading works. Worshippers who are wearing a Telecoil-enabled Hearing Aid or Cochlear Implant can enjoy the benefits of the Hearing Enhancement Systems found in the Multi-Purpose Halls located at Level 1 and also Prayer Halls at Level 2 and Level 3. Hearing Aid and Cochlear Implant users can switch to the telecoil setting when prayers are being conducted.

 

Level 2 Prayer Hall

Level 2 Prayer Hall

Level 3 Prayer Hall

Level 3 Prayer Hall

 

If there any worshippers who are hard of hearing and are facing some challenges with their Telecoil setting, please advise them to reach out and consult their respective audiologist for assistance.

 

 

Vertical and Adjacent Crosstalk of Induction Loop Systems in NUS COM4

The NUS School of Computing is proud to introduce their new facility, the 5-storey COM4 building, where student of NUS’ School of Computing can utilise for various uses from discussions, to learning and teaching labs. The School of Computing has decided to cater their facility to be as inclusive as possible which has accessibility, including Hearing Enhancement Systems to be implement within the rooms throughout the building.

 

Hearing Enhancement Systems or Induction loop systems have become an integral part of ensuring accessibility and inclusivity for individuals with hearing impairments. These systems use magnetic fields to transmit sound directly to hearing aids or cochlear implants, enabling users to hear clearly in public spaces, such as theatres, lecture halls, and conference rooms. However, to ensure optimal performance, it is crucial to understand two important concepts related to induction loop systems: vertical and adjacent crosstalk or Overspill. In this article, we will delve into these concepts and explore their significance in creating a seamless listening experience for all.

 

What is Vertical Overspill?

 

Vertical overspill refers to the dispersion of the magnetic field generated by an induction loop system above and below the intended coverage area. It occurs when the magnetic field extends beyond the desired boundaries, leading to signal leakage and potential interference with other induction loop systems that are located above and below. Vertical overspill can cause problems in multi-story buildings or venues with multiple floors or rooms situated above and below each other. To mitigate vertical overspill, the installation of induction loop systems should involve careful consideration of the venue's structure and acoustics and in this case, the induction loops can be found above the false ceiling.
 

 

Factors affecting Vertical Overspill

 

Factors such as the height of the loop, the presence of metal structures or obstacles, and the layout of adjacent rooms or floors can impact the extent of vertical overspill. By using appropriate loop designs, like a low spill multiloop, it is possible to limit the magnetic field's vertical dispersion, focusing the signal within the desired listening area and minimizing interference with other spaces.

 

Challenges in installing Induction Loops in Ceilings

 

The standard location in installing Induction Loops would be either on or in the floor. However, there are special circumstances in which resorting to installations of induction loops in the ceilings would be a requirement to overcome the vertical overspilling of signals between rooms that are above and below each other.

 

The challenges faced when installing of ceiling loops are;

  1. Height of ceiling – during installation and future troubleshooting if required, the induction loops will be at heights of at least 2.5 meters which requires ladder access.
  2. Access and Space Constraints – Dependent on the overall height of the room, access to ceilings would require the usage of ladders and following that, when working with false ceilings, the presence of the aluminum grids reduce the accessibility and space that installers have.
  3. Material of Ceiling – metal grids of false ceilings can have an impact to the overall performance of the induction loop due to Metal Loss, hence proper planning is required for an effective effect.
  4. Presence of other services in ceilings – other services will also be housed in the space above the false ceiling, hence, proper coordination between contractors is crucial to ensure that there is sufficient space to install the induction loop systems.

 

Achieving IEC 60188-4 Compliance for Induction Loops in Ceilings

 

In NUS COM4’s context, the induction loops are installed at 3.3 meters from the floor which is quite a distance that requires a higher rating loop driver to be able to generate the signal down to the listening height which is at seated position. On top of that, the performance of the induction loop is further hindered by Metal Loss that is due to the aluminium grids that hold up the ceiling boards.

 

To overcome these challenges, the highest rated amplifiers were proposed to check the requirements to comply to the IEC 60118-4 standards for induction loops that were installed in the ceilings.

 

What is Adjacent Overspill?

 

Adjacent overspill refers to the spreading of the magnetic field beyond the intended coverage area horizontally. It occurs when the magnetic field extends into neighbouring areas, potentially causing overlapping signals and reducing clarity. Adjacent overspill is particularly relevant in environments where multiple induction loop systems are installed side by side or in close proximity.

 

To address adjacent overspill, proper planning and design are crucial. The spacing between adjacent induction loop systems should be carefully determined to avoid interference. Additionally, advanced signal processing techniques can be employed to reduce crosstalk and enhance the separation of adjacent systems.

 

Importance of Minimizing Overspill

 

Minimizing both vertical and adjacent overspill is vital to ensure a high-quality listening experience for individuals using hearing aids or cochlear implants. Excessive overspill can lead to sound distortion, reduced speech intelligibility, and confusion, thereby defeating the purpose of installing an induction loop system. By understanding and addressing these issues during the system's design and installation phase, venue owners and specialists can maximize the system's effectiveness and provide equal access to audio information for all individuals.

 

Conclusion

 

Vertical and adjacent overspill are crucial considerations when implementing induction loop systems. To achieve optimal performance and user satisfaction, it is essential to carefully design and install the system while taking into account factors such as building structure, room layout, and neighbouring systems. By minimizing overspill through appropriate loop design, spacing, and signal processing techniques, venues can provide seamless access to audio information for individuals with hearing impairments, promoting inclusivity and enhancing the overall experience for all attendees.

Featured Projects

SMRT’s Thomson-East Coast Line (TEL)

SMRT’s Thomson-East Coast Line (TEL) Thomson-East Coast Line – Woodlands Station Image by DreamsTime.com   In Singapore, travelling via public…


The Embassy of Ireland

InfraRed Systems & TalkPerfect Intercom Integration in The Embassy of Ireland   Since the year 2000, Ireland has opened a…


Tampines North Polyclinic

Featured Project

Tampines North Polyclinic

Tampines North Polyclinic serves as an easily accessible healthcare in the Tampines North Estate. Serving the diverse and vibrant community of Tampines North.

 

Opened in September 2023, Tampines North Polyclinic was strategically located to address the growing healthcare needs of the estate. With a focus on preventive care, the polyclinic offers a range of services, from general consultations to specialized clinics catering to chronic conditions. The clinic's design reflects Singapore's dedication to patient comfort, with modern architecture and advanced medical equipment ensuring a seamless healthcare experience.

 

One of the notable features of Tampines North Polyclinic is its integration of technology to enhance patient care. The clinic employs electronic health records, allowing healthcare professionals to access comprehensive patient information swiftly, leading to more accurate diagnoses and personalized treatment plans. Additionally, the polyclinic has embraced telemedicine, enabling patients to consult with healthcare providers remotely, promoting convenience without compromising the quality of care.

 

The clinic's commitment to community health extends beyond medical consultations. Tampines North Polyclinic actively engages in health education programs, partnering with local schools and community organizations to promote awareness about preventive healthcare measures. Regular health talks, workshops, and screenings contribute to a proactive approach to health within the community.

 

Tampines North Polyclinic's success lies not only in its cutting-edge medical services but also in the compassionate and skilled healthcare professionals who staff the facility. The dedicated team ensures that each patient receives individualized care, fostering a sense of trust and reliability within the community.

 

In conclusion, Tampines North Polyclinic stands tall as a model for community-centric healthcare. By combining technological innovation, community engagement, and a commitment to quality, the polyclinic plays a crucial role in Singapore's pursuit of a healthy and resilient society.

 

 

Sri Lankaramaya Temple

Featured Project

Sri Lankaramaya Temple

Photo credit: allabout.city

 

Nestled amidst the bustling streets of Singapore lies a serene oasis of spirituality and culture - the Sri Lankaramaya Temple located at St. Michael’s Road. This architectural gem stands as a testament to the rich heritage and religious diversity present in the Lion City.

 

Established in 1952 by a group of Sri Lankan immigrants, the temple serves as a spiritual haven for the local Sri Lankan community and visitors alike. Its vibrant exterior, adorned with intricate carvings and colourful motifs, instantly captivates the attention of passersby, inviting them to explore its sacred grounds.

 

As one steps through the temple gates, they are greeted by a sense of tranquillity that permeates the air. The main shrine, dedicated to Lord Buddha, exudes a sense of peace and reverence, drawing devotees who seek solace and enlightenment in their prayers and meditation.

 

The temple's architecture is a blend of traditional Sri Lankan design and modern elements, reflecting the harmonious coexistence of tradition and modernity in Singapore. Intricately carved pillars, ornate statues, and vibrant frescoes adorn the interior, creating a visual feast for the senses and a sanctuary for the soul.

 

Throughout the year, the temple plays host to a myriad of religious ceremonies, cultural celebrations, and educational programs, offering a glimpse into the rich tapestry of Sri Lankan heritage. From Vesak Day festivities to traditional dance performances, the temple serves as a cultural hub where people of all backgrounds come together to celebrate and learn.

 

Beyond its religious and cultural significance, the Sri Lankaramaya Temple also serves as a symbol of unity and harmony in Singapore. It embodies the spirit of multiculturalism and mutual respect that defines the nation, fostering understanding and appreciation among its diverse populace.

 

For those seeking refuge from the hustle and bustle of urban life, the Sri Lankaramaya Temple offers a sanctuary of peace and serenity, where one can connect with their inner self and experience the timeless beauty of Sri Lankan culture and spirituality in the heart of Singapore.

 

The Listening Lab is proud to have implemented Induction Loop Systems for Sri Lankaramaya Temple in accordance, if not, more than BCA’s guidelines on BCA’s Code of Accessibility, catering to the needs of worshippers and visitors who are wearing Hearing Aids or Cochlear Implants. The venues that have Induction Loops installed are at the Reclining Buddha Hall, Cultural Centre and the Shelter adjacent to the Bodhi Tree.

 

Individuals with Hearing Aids and Cochlear Implants would be able to benefit from the Induction Loop Systems when they switch to their ‘Telecoil’ setting. For those who experience some challenges due to their telecoil setting not being configured or properly set-up, please advise them to consult their respective audiologist for assistance.

 

Contact Us

 

Elevate the level of accessibility in your environment. Contact us today at +65 6817 5100 or send your enquiry here and learn more about how we can help you create inclusive and accessible environment with Induction Loop System in Singapore.

 

Monfort Chapel at Montfort Secondary School

Featured Project

Monfort Chapel at Montfort Secondary School

Tucked away amidst the bustling corridors and vibrant classrooms of Montfort Secondary School, lies a serene sanctuary, the Monfort Chapel. This modest yet beautiful chapel serves as a beacon of peace and reflection for students, staff, and visitors alike.

 

Established in 2023, the Monfort Chapel holds a rich history within the school's community. Named after St. Marie-Louis de Montfort, the chapel embodies his spirit of devotion and service. Its architecture reflects a blend of contemporary design and traditional elements, with stained glass windows casting colourful hues upon the polished wooden pews.

 

What sets the Monfort Chapel apart is not just its physical beauty, but the sense of tranquillity it offers to all who enter. In the midst of a busy school day, students find solace in its quiet embrace, a refuge from the demands of academic life. Teachers and staff, too, seek moments of respite within its walls, finding renewal and inspiration in moments of prayer and reflection.

 

The chapel serves as more than just a place of worship; it is a centre for spiritual growth and community bonding. Regular mass services, prayer sessions, and religious activities foster a sense of unity among students of diverse backgrounds, promoting understanding and respect for different faiths.

 

Moreover, the Monfort Chapel plays a vital role in the holistic education provided by Montfort Secondary School. Through religious education programs and pastoral care initiatives, students are encouraged to cultivate values of compassion, empathy, and integrity, shaping them into responsible global citizens.

 

As Montfort Secondary School continues to uphold its mission of nurturing the mind, body, and spirit of its students, the Monfort Chapel remains a cornerstone of this endeavour. With its timeless beauty and profound significance, it stands as a testament to the school's commitment to holistic education and the pursuit of excellence in all aspects of life.

 

The Listening Lab is honoured to have supplied and installed an Induction Loop System in the Chapel itself. Any Student, Teacher, Staff and visitor who are Hearing Impaired and has either Hearing Aids or Cochlear Implants, are able to benefit from the Induction Loop System when they switch to the ‘Telecoil’ setting, especially when Masses are being held.

 

If any individual who visits the Chapel are facing some challenges on their telecoil setting, please advise them to reach out and consult their respective audiologist for assistance.

 

Contact Us

 

Elevate the level of accessibility in your environment. Contact us today at +65 6817 5100 or send your enquiry here and learn more about how we can help you create inclusive and accessible environment with Induction Loop System in Singapore.

 

Canadian International School (Lakeside Campus)

Featured Project

Canadian International School (Lakeside Campus)

Photo credit: Canadian International School

 

The Canadian International School (CIS) in Singapore exemplifies a standard of academic excellence, cultural diversity, and global citizenship in the heart of Southeast Asia. Founded in 1990, CIS has been a prominent educational institution, catering to students from over 74 nationalities, fostering a rich tapestry of perspectives and experiences.

 

CIS Lakeside Campus offers a comprehensive education from preschool to the Diploma Programme, following the globally recognized International Baccalaureate (IB) curriculum. With a commitment to holistic development, the school emphasizes not only academic achievement but also the nurturing of character, leadership skills, and a sense of social responsibility.

 

One of the defining features of CIS is its dedication to bilingualism, offering both English and French language streams to students. This bilingual approach not only strengthens linguistic abilities but also fosters a deeper appreciation for different cultures and worldviews.

 

CIS boasts state-of-the-art facilities, including modern classrooms, science laboratories, performing arts theatres, sports complexes, and extensive green spaces. These facilities provide students with a conducive environment for both learning and extracurricular activities, enabling them to explore their interests and talents beyond the classroom.

 

Moreover, CIS prides itself on its vibrant community, where students, teachers, and parents come together to create a supportive and inclusive environment. The school organizes various cultural events, sports tournaments, and community service initiatives, fostering collaboration, empathy, and a sense of belonging among its members.

 

In addition to its academic prowess, CIS places a strong emphasis on preparing students for an increasingly interconnected world. Through globally minded curricula, experiential learning opportunities, and international exchange programs, students develop the skills and mindset necessary to thrive in a multicultural and rapidly changing society.

 

In essence, the Canadian International School in Singapore epitomizes excellence in education, embracing diversity, fostering innovation, and empowering students to become compassionate, principled, and lifelong learners prepared to make meaningful contributions to the global community.

 

The Listening Lab is proud to have implemented Induction Loop Systems for CIS – Lakeside Campus in accordance, if not, more than BCA’s guidelines on BCA’s Code of Accessibility, catering to the needs of students and staff who are wearing Hearing Aids or Cochlear Implants. The venues that have Induction Loops installed are at the Level 4 Gymnasium, Level 4 Theatrette, L1 Reception Counter. Apart from Induction Loops Systems, FM Systems supplied by The Listening Lab can also be requested from the school if there is a requirement for it.

 

Individuals with Hearing Aids and Cochlear Implants would be able to benefit from the Induction Loop Systems when they switch to their ‘Telecoil’ setting. For those who experience some challenges due to their telecoil setting not being configured or properly set-up, please advise them to consult their respective audiologist for assistance.

 

Contact Us

 

Elevate the level of accessibility in your environment. Contact us today at +65 6817 5100 or send your enquiry here and learn more about how we can help you create inclusive and accessible environment with Induction Loop System in Singapore.

 

National Skin Centre

Featured Project

One Punggol

The Singapore National Skin Centre (NSC) stands as a beacon of dermatological excellence in the heart of Southeast Asia. Established in November 1988, it has evolved into a world-class institution dedicated to the diagnosis, treatment, and research of skin disorders. Nestled in the Novena medical hub, the NSC caters to a diverse range of dermatological needs, offering cutting-edge services and fostering a holistic approach to skin health.

 

As a tertiary referral centre, the NSC plays a pivotal role in providing specialized care for complex skin conditions. Its team of highly skilled dermatologists, nurses, and support staff collaborate to deliver personalized treatment plans, ensuring the well-being of patients from Singapore and beyond. The centre’s commitment to patient-centric care is evident in its state-of-the-art facilities, where advanced diagnostic tools and therapeutic modalities are employed to address a myriad of skin ailments.

 

Beyond clinical excellence, the NSC is a hub for dermatological research and education. The centre actively engages in groundbreaking studies, contributing to the global body of knowledge in dermatology. Through continuous medical education programs, the NSC cultivates a culture of learning, nurturing the next generation of dermatologists and healthcare professionals.

 

The NSC also takes pride in its community outreach initiatives, striving to raise awareness about skin health and preventive measures. Regular screenings, educational campaigns, and collaborations with local organizations underscore the centre’s commitment to promoting skin wellness at a population level.

 

In essence, the Singapore National Skin Centre stands tall as a testament to Singapore's dedication to healthcare innovation. With its unwavering focus on patient care, research, education, and community engagement, the NSC exemplifies the nation's commitment to fostering a healthier, more informed society.

 

The Listening lab is privileged to have implemented Hearing Loop Systems for The NSC’s new building for the convenience of Hearing Aid and Cochlear Implant users who visits. The Hearing Loop Systems can be found in the Multi-Purpose Room and in the Seminar Room located at Levels 1 and 3 respectively.

 

Individuals with Hearing Aids and Cochlear implants would be able to benefit from the Hearing Loop Systems when they switch to their ‘Telecoil’ setting. For those who face some challenges due to their telecoil setting not being configured or properly set-up, please advise them to consult their audiologist for assistance.

 

Contact Us

 

Elevate the level of accessibility in your environment. Contact us today at +65 6817 5100 or send your enquiry here and learn more about how we can help you create an inclusive and accessible environment with Hearing Loop System in Singapore.

 

One Punggol

Featured Project

One Punggol

Nestled in the northeastern of Singapore lies the vibrant district of Punggol, often hailed as the epitome of modern living combined with natural beauty. Once a sleepy fishing village, Punggol has transformed into a bustling hub offering a blend of urban amenities and serene landscapes. With its picturesque waterfront, residents and visitors are treated to stunning panoramic views.

 

The newest addition to serve the community in Punggol lies One Punggol, where there are 9 Co-Location Partners under one roof, providing community, cultural, civic and lifestyle facilities. It serves a refreshing model of integration for greater spatial efficiency through co-location and co-sharing facilities while promoting exciting opportunities for interactive collaboration between the 9 Co-Location Partners.

 

The 9 Co-Location Partners consist of;

  1. One Punggol Community Club (CC)
  2. Punggol Regional Library (NLB)
  3. Hawker Centre
  4. Early Childhood Development Agency (ECDA) Childcare Centre
  5. Housing Development Board (HDB) Branch Office
  6. Ministry of Health (MOH)/KKH Department of Child Development (KKH-DCD)
  7. MOH/Senior Care Centre (SCC) St Luke’s Eldercare
  8. MOH/Health Sciences Authority (HAS) Blood Collection Centre
  9. MOH/Kidney Dialysis Centre (KCD)

The Listening Lab is honoured to have installed 2 Counter Loop systems located at One Punggol’s KKH-DCD Centre located at Level 4 and another at ServiceSG Centre, located at Level 1. Hearing Aid and Cochlear implant users are able to benefit from the Counter Loops after switching ON their Telecoil function and enjoy seamless conversation with the staff at the counters without the distractions of background noises – especially when important information is being shared.

 

If their Telecoil function is not configured or properly set-up, please do advise them to consult their audiologist for assistance.

Contact Us

 

Elevate the level of accessibility in your environment. Contact us today at +65 6817 5100 or send your enquiry here and learn more about how we can help you create inclusive and accessible environment with Hearing Loop System in Singapore.

 

The Frontier Community Club

Featured Project

The Frontier Community Club

The Frontier Community Club, situated within walking distance from Boon Lay MRT Station and Jurong Point Shopping Centre, is a vibrant hub that encapsulates the essence of community bonding and engagement. With fostering a sense of togetherness among residents in mind, this dynamic Community Centre has become an integral part of the neighbourhood.

 

At Frontier Community Club - diversity thrives. The centre hosts a wide array of activities and events that cater to all age groups and interests. From fitness classes that keep the young and young-at-heart active, to cultural workshops that celebrate Singapore's rich heritage, there's something for everyone. Children can enjoy educational programs and play areas, while adults can explore lifelong learning opportunities.

 

What sets Frontier Community Club apart is its commitment to inclusivity. The facility is wheelchair-accessible, ensuring that everyone can participate in its offerings. Moreover, the centre actively engages with seniors, promoting intergenerational activities that bridge gaps and foster meaningful connections.

 

This bustling hub encourages social interactions, forging lasting friendships among neighbours. The cheerful staff is always ready to assist and create a warm, welcoming atmosphere. They frequently organize community events, ranging from festivals and exhibitions to informative seminars, which serve as a platform for residents to bond and exchange ideas.

 

The Frontier Community Club serves as a testament to the power of community in bringing people closer. It's more than just a place; it's a haven where individuals come together to celebrate their differences and shared experiences, ultimately making the neighbourhood a better place to live.

 

The Listening Lab is proud to have implemented Hearing Loop Systems at Frontier Community Club’s retractable chair located in Frontier CC’s Multi-Purpose Room 2 located at Level 3. Retractable chairs are capable of being folded and retracted to wall at the rear of the wall when not in use to allow for an open space for other uses. Hearing aid or Cochlear Implant users can simply switch to the ‘Telecoil’ setting to enjoy the full benefits of the Hearing loop system has to offer. If their Telecoil mode is not configured or properly set-up, please do advise them to consult their audiologist for assistance.

Contact Us

 

Elevate the level of accessibility in your environment. Contact us today at +65 6817 5100 or send your enquiry here and learn more about how we can help you create inclusive and accessible environment with Hearing Loop System in Singapore.

 

Asian Civilisation Museum

Featured Project

Asian Civilisation Museum

The Asian Civilisations Museum in Singapore is an immersive journey through the diverse cultures that shape Asia's rich heritage. Housed in a majestic neoclassical building along the Singapore River, this museum is a treasure trove of artistic, religious, and historical artifacts spanning centuries.

 

Visitors are transported through time as they explore galleries dedicated to various civilizations across Asia, from the intricate artistry of ancient China to the spiritual depth of Indian religions. The museum's exhibits vividly showcase the interconnectedness of cultures through trade, migration, and shared ideologies. Marvel at the exquisite ceramics, sculptures, textiles, and jewelry, each piece narrating tales of craftsmanship and cultural exchange. Interactive displays and multimedia presentations breathe life into history, allowing visitors to delve deeper into the significance of each artifact.

 

The museum's commitment to education is evident in its engaging programs and workshops catering to diverse audiences, fostering a deeper understanding and appreciation of Asia's multifaceted heritage. Special exhibitions frequently grace its halls, offering fresh perspectives on regional histories and contemporary issues. With its thought-provoking displays and commitment to cultural understanding, the Asian Civilisation Museum stands as a beacon of enlightenment, inviting visitors to embark on a captivating odyssey through the vibrant tapestry of Asia's civilizations.

 

The Listening Lab is honored to have implemented a Hearing Loop System for Asian Civilisation Museum. Museum-goers wearing Hearing Aids or Cochlear Implants can enjoy the benefits of the Hearing Loop System at the Museum’s Reception Counter. Hearing aid or Cochlear Implant users can simply switch to the ‘Telecoil’ setting to hear the receptionist for better communication. If their Telecoil mode is not configured or properly set-up, please do advise them to consult their audiologist for assistance.

 

Contact Us

 

Elevate the level of accessibility in your environment. Contact us today at +65 6817 5100 or send your enquiry here and learn more about how we can help you create inclusive and accessible environment with Hearing Loop System in Singapore.

 

IKEA Alexandra

Featured Project

IKEA

Nestled in the vibrant heart of Alexandra in Singapore lies an iconic Swedish haven that transcends mere retail—it’s an experiential journey through the realms of design, functionality, and innovation. IKEA Alexandra stands as a testament to the brand’s ethos: making beautifully designed furniture and home essentials accessible to all.

 

Upon stepping into the store, visitors are immediately greeted by the familiar scent of Swedish meatballs wafting from the bustling restaurant—a precursor to the sensory adventure that awaits. The store's layout, a labyrinthine path through meticulously curated room setups, invites patrons to envision their ideal living spaces. From cozy bedrooms that beckon restful slumber to kitchen displays brimming with culinary inspiration, each section transports guests into a world of possibilities.

 

Interactivity is key at IKEA Alexandra. Shoppers are encouraged to touch, feel, and test the merchandise, fostering an immersive shopping experience. Alongside the aisles housing flat-packed furniture and stylish home accessories, a bustling marketplace teems with an array of smaller items, beckoning with its colourful displays and affordable delights. Friendly staff members, adorned in the iconic blue and yellow uniforms, readily assist with their knowledge, guiding customers through the myriad of choices.

 

Families find solace in Småland, the supervised play area for children—a sanctuary where parents can shop without worry while their little ones engage in creative play. Meanwhile, aroma of freshly brewed coffee from the café serves as a beacon for tired feet seeking respite while others truly delve into the Swedish cuisine by indulging in IKEA’s famed Swedish meatballs and wash it down with lingonberry juice, replenishing their energy for the remainder of their furniture shopping journey.

 

Navigating through the store, patrons encounter a haven for DIY enthusiasts. Alongside each product, informative signage and brochures elucidate the simplicity of assembly, empowering customers to envision the final product in their own homes. For those burdened by the logistical challenge of transporting their purchases, IKEA's delivery and assembly services offer a seamless solution. Whether it's a modest decorative piece or an entire room's worth of furnishings, customers can arrange for hassle-free delivery and expert assembly at their convenience.

 

As dusk descends and the store's lights shimmer, visitors leave, laden with flat-packed treasures and inspired visions for their living spaces. The IKEA experience transcends a mere shopping trip; it's a voyage through design innovation, sustainability, and the essence of a Swedish ethos—simplicity, functionality, and affordability for all.

 

The IKEA store in Alexandra, Singapore, isn’t just a retail outlet; it's a sanctuary where design dreams take flight, leaving an indelible mark on every visitor—a true testament to the brand's global legacy. This portrayal encapsulates the essence of what an IKEA store in Alexandra, Singapore, might offer, blending elements of exploration, functionality, and the brand's commitment to sustainable innovation.

 

IKEA Alexandra's Kitchen Planning Section

IKEA Alexandra's Kitchen Planning Section

IKEA Alexandra has had a new addition to their accessibility efforts in the store, catered towards the hearing impaired. Hearing Aid and Cochlear Implant users can find Hearing Loop Systems at the store’s Kitchen Planning Section and Returns & Exchange Counter at Level 1, whereby they would be able to benefit from the system by switching their Hearing Aids or Cochlear Implants to the Telecoil mode – from there, they will be able to hear and communicate better with the friendly IKEA Staff. For individuals who have some difficulty in hearing and do not own a Hearing Aid device or are not Cochlear Implant users, the staff at IKEA Alexandra would be more than happy to temporarily loan a Loop receiver to allow a comfortable way of communicating.

IKEA Alexandra's Exchange & Returns Counter

IKEA Alexandra's Exchange & Returns Counter

The store isn’t merely a marketplace; it’s a hub of sustainability and innovation. Displays highlighting eco-friendly initiatives and space-saving solutions echo IKEA's commitment to a greener future. Recycling stations and information booths educate visitors on the brand's dedication to minimizing its environmental footprint. Apart from that, IKEA is already heading towards a future to be more inclusive by implementing accessibility features that can greatly benefit those who need them from those who are wheelchair bound to those who have hearing impairment.

 

Children's Museum Singapore

Featured Project

Children's Museum Singapore

Children's Museum Singapore

Children's Museum Singapore @ https://www.facebook.com/childrensmuseumsingapore/

Formerly the Singapore Philatelic Museum, The Children’s Museum Singapore sports a colorful exterior façade, is a venue of wonder and joyful learning, dedicated for children ages 12 years old and below. As its tagline suggest, “Start with Wonder”, brings about to introduce a museum for young visitors and their families to their museum-going experience. It is a place for children to sustain and nurture their sense of curiosity to explore, experiment and facilitate a safe and conducive environment for learning through play.

 

Supported by educators and industry professionals who provided beneficial input to as part of the museum’s strategy to impart and develop life skills to their young visitors. The museum frequents partnering with interested researchers by organising educational programmes in collaboration with educators throughout the year to cater to children of varying age groups and abilities.

 

With interactive galleries carefully curated throughout the museum, children of all ages can expect their senses to be stimulated, curiosity evoked and motivated to learn. One hands-on exhibit invites children to participate in tying a reef knot or activating a water pump and will also catch a whiff of aromatic spices which reflects the stories of Singapore’s early migrants and settlers who shape and built Singapore through difficult times and how they overcame it – imparting the value of resilience and unity to forge a new nation to the children.

 

The Listening Lab is honored to have implemented a Hearing Loop Systems for Children’s Museum Singapore. Museum-goers wearing Hearing Aids or Cochlear Implants can enjoy the benefits of the Hearing Loop System at the Museum’s Reception/Ticket Counter. Hearing aid or Cochlear Implant users can simply switch to the ‘Telecoil’ setting to hear the receptionist for better communication. If their Telecoil mode is not configured or properly set-up, please do advise them to consult their audiologist for assistance.

Contact Us

 

If you are looking for the same improvement or upgrade in your environment, contact us today at +65 6817 5100 or email us at hes@listeninglab.sg to learn more about how we can help you create inclusive and accessible spaces with hearing loop systems in Singapore.