Frequently Asked Questions

A hearing loop system, also known as an induction loop, provides a magnetic, wireless signal that is picked up by the hearing aid when it is set to 'T' (Telecoil) setting.

Digital FM systems transmit sound via radio waves from a microphone directly to the receiver worn by the hearing aid or cochlear implant user, ensuring clear sound quality even in noisy environments.

Infra-red systems convert sound into light, transmitting it to receivers. They offer privacy since the signal cannot pass through walls, making them ideal for confidential meetings and multiple adjacent rooms without interference.

Anyone who uses hearing aids, cochlear implants, or has difficulty hearing can benefit from these systems, especially in public spaces like theaters, churches, conference rooms, and more.

Yes, all our systems are designed to meet or exceed the Building and Construction Authority (BCA) guidelines in Singapore, ensuring accessibility and inclusivity.

Yes, our systems are versatile and can be installed in new buildings, during renovations, or retrofitted in existing structures.

Our solutions are state-of-the-art, incorporating the latest technologies and innovations to provide superior sound quality and reliability.

Yes, we provide full installation services for all our systems, conducted by certified professionals to ensure optimal performance.

Our systems are designed for low maintenance, but regular checks and occasional updates may be necessary to maintain optimal functionality.

Installation times vary depending on the system and the specifics of the site but typically range from a few hours to a couple of days.

We offer a comprehensive warranty for all our systems, covering parts and labor for a specified period post-installation.

Absolutely, we can customize each system to meet the specific requirements of your venue and the needs of its users.

We provide thorough training for all our systems, ensuring that your staff can operate them effectively and maximize their benefits.

Infra-red systems do not transmit signals through walls, ensuring that audio remains confined to the intended space, thereby maintaining privacy.

There are various grants and incentives available to support the installation of accessibility equipment. We can assist you in identifying and applying for relevant grants.

Our systems are competitively priced, and we focus on delivering high value by enhancing accessibility and compliance with regulations, potentially saving costs in the long run.

Yes, our systems can integrate seamlessly with most existing audio setups, enhancing their functionality without the need for complete overhauls.

We provide ongoing support and service, including technical assistance and troubleshooting, to ensure your system continues to operate flawlessly.

Yes, we can arrange demonstrations at our facility or at your site to show how our systems work and discuss how they can meet your needs.

You can contact us through our website, by email, or by phone to discuss your needs and receive a tailored quote.